Self-exclusion
Duel states that support can lock an account for at least six months and stop promotional messages.
Take an immediate break if you:
- borrow money or use essential funds to gamble;
- hide time or losses from people close to you;
- return mainly to recover previous losses;
- treat gambling as income;
- repeatedly exceed a planned time or money limit.
Tools described by Duel
Cooling-off and exclusion
Cooling-off
The operator's policy also describes a seven-day break requested through support.
External limits
Remove saved payment routes, limit wallet access and involve a trusted person.
Independent support
Gamblers Anonymous
Peer support and meeting information.
Open resource ↗Gambling Therapy
International online information and support.
Open resource ↗GamCare
Guidance, tools and support services.
Open resource ↗Service availability differs by country. Local health or gambling-support services may be more appropriate where you live.
Make access harder
Use more than willpower
Ask for exclusion, remove gambling apps and bookmarks, block transactions where supported and move essential money away from immediate access. If one account is excluded, consider excluding from other gambling services too.
Do not chase a recovery.
Neither a bonus, a new game nor a different stake can safely repair a gambling loss. The RTP model shows expected cost, not a route back to break-even.
Key points
Frequently asked questions
How does Duel describe self-exclusion?
The responsible gambling page says users can request account self-exclusion through support for a minimum of six months.
Is a shorter break available?
Duel also states that a seven-day cooling-off period is available through support.
What should I do if I am chasing losses?
Stop gambling, reduce access to funds, tell someone you trust and contact an independent gambling-support service.
Is Zero Edge a responsible gambling tool?
No. A lower expected edge does not prevent loss of control, rapid turnover or harmful spending.
18+
Support tools
Gambling is not a way to earn money
Play only where it is legal, set a hard limit in advance and never chase losses.